diff --git a/ISSUE_TEMPLATE.md b/ISSUE_TEMPLATE.md
index 5de83b2cc..b7dc143fa 100644
--- a/ISSUE_TEMPLATE.md
+++ b/ISSUE_TEMPLATE.md
@@ -1,3 +1,5 @@
+**Thank you for submitting your issue. We are operating at reduced capacity from Dec 18 2020 to Jan 4 2021. Please expect delayed responses. For more urgent requests please reach us via our support channels https://firebase.google.com/support**
+
 ### [READ] Step 1: Are you in the right place?
 
   * For issues or feature requests related to __the code in this repository__