GitHub Community
📣 Student/Teacher Verification Has Moved – Now in Your User Settings! #156395
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We would like to inform you that the student/teacher verification process has been relocated to a new section within your user settings, right next to your billing and plans information. 
By moving the verification process to your settings page it makes it easier to access, manage, and track everything related to your account in one place. What’s new in this update:
Your application has been received and is currently under review. You’ll see updates here as it moves through each stage of the verification process. 
If your application is rejected, you’ll now see clear reasons and tips for what to fix before trying again. Important Your academic benefits will be activated within 72 hours after successful verification. 🕒
No action required for verified usersIf you have already completed verification, no further action is required. Need Help or Noticed a Bug?If you run into any issues or spot a bug during the updated verification process, let us know in the comments — your feedback helps us make things better for everyone. If you need support with the application steps themselves, feel free to start a new discussion thread. Our team and community members are always around to help you out. |
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Replies: 43 comments 37 replies
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hi, i was notified that my 'academic discount coupon' is expiring in a few days, but my page looks like this (with the button greyed out): |
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I have the same problem |
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@kfaizi I found a way to bypass this. You can enable the button by doing the following:
You should now be able to click the button. <button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" disabled="disabled" data-view-component="true" class="Button--primary Button--small Button my-2"> <span class="Button-content">
<span class="Button-label">Start an application</span>
</span>
</button>Should now look like this <button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" data-view-component="true" class="Button--primary Button--small Button my-2"> <span class="Button-content">
<span class="Button-label">Start an application</span>
</span>
</button> |
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Works!! :) |
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Hi, this method sadly doesn't work anymore |
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facing same issue |
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I already applied and got approved for it and I am still waiting for the benefits but the status page says I have not submitted anything yet. |
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Hi! I got the same question like you, I reapplied today. It shows I have been verified already. They will give me benefits soon. I guess you can try to reapply to see your status as well. |
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Exact same problem! please update if you get it :)
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Hey, I got access to the github education benefits yesterday and I am already using it. I applied April 12 and got access yesterday April 15 (PH Time) exactly 72 hours. I did not need to reapply for the benefits so you should just wait. |
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I got the same question like the last floor. I got approved on 13th April. Should I reapply the benefits? Or I only need to wait until I get the benefits. |
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The Most Useless Update of GitHub to Update these settings, Student are facing a lot of useless issues , Location issue is the main |
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That's right |
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My application is stuck midway. No confirmation msg is displayed when I expand the details about it |
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I used the campus email only |
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Nope. Unable to get any help from support too. I think there was some technical issue. |
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Hi! I'm experiencing exactly the same issue as you. My application was approved a few days ago, but when I try to open the "Education Benefits" details, it gets stuck loading and never shows the confirmation or the Copilot Pro redemption link. Were you able to fix it? Was it just a temporary glitch, or did you have to contact support or do something specific to solve it? Thanks in advance! |
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Hello, my GitHub Student Developer Pack was approved on April 13, but I still don’t see the benefits in my account. It says I haven't submitted any application. Can you help me? |
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What have i done wrong |
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What have I done wrong. I really don't get what the issue is. Also I can start another application |
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Hi everyone! 👋 We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits. Our team is actively working to resolve this issue as quickly as possible and we appreciate your patience and understanding. Once it has been resolved, we will provide an update directly here. |
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Help me. Whenever I am uploading my ID card by selecting Dated School ID - Good in the Education Benefit application, it is repeating again and again. VID20250616203826.mp4 |
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Hey! My governmentally issued student ID is 2-sided. On the front it has my name, date of birth and ID number and on the backside it shows the date of validity and the name of my school (among other info). In the current state of the system, it's not possible to upload multiple sides nor to upload pictures from my gallery. I've tried taking a picture of the backside only, but photos taken with both my front camera and back camera turned out to be blurry. I've even tried with my webcam but it produced an even worse image. After many failed attempts, I've submitted a barely readable photo and it got rejected almost instantly. Could you make uploading documents permitted or at least have the option to verify students through other channels? It would be urgent for my JetBrains subscription. |
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Hi @6Leoo6 We've updated our Student Developer Pack Application FAQs & Common Rejection Reasons discussion. It's packed with valuable information that might just have what you're looking for. I've included the section that I feel would best assist. Remember to return to your discussion and reply if you need more assistance or mark it as solved 🎉 This will assist others in the community to finding answers more quickly 👍 |
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Thank you for your reply! I tried taking a picture of 2 of my documents, one being my student identity card and the other being an official dated exam notifier with my school's stamp. I took one photo with my front and one with my back camera, but no matter what, they turned out to be unreadably blurry. I cleared the cameras beforehand and they work perfectly fine in other apps. What could you recommend? |
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Yeah, you will definitely need to show your personal details - key to the application. I would suggest having a look at I need to translate my evidence. What can I do? which suggests that you show one side of your Student ID along side your School Details (you can perhaps write it down in bigger characters for easier visibility). |
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Is there a reason there isn't a file upload? Only allowing photos is causing so many problems... |
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@samus-aran
Please come up with a reasonable solution as if the situation stays the same, I won't be able to verify myself and will loose access to tools that are more than crucial for my studies! Thank you for your efforts! |
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I have the same issue, its terrible. Did you find a solution? |
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@Vincent-Becker, PS. Make sure that all of your information on your document reflects the information on your GitHub account. |
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@CellMelton |
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@Vincent-Becker, |
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Good Morning! i'm approved for the student plan, I have GitHub Pro, but I can't access Copilot Pro. The IDEs I want to use are listed as free. Does anyone know why I can't upgrade to Copilot Pro?
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PSA - If you:
Then: YOU SHOULD MOVE YOUR DNS OFF GITHUB PAGES IMMEDIATELY, UNTIL YOUR RENEWAL GOES THROUGH Otherwise, it is possible your domain will redirect to a SPAM website while GH Pages is offline. On my domain, this was some kind of online casino website based in India. I have absolutely no idea how this is technically possible, but this happened to my domain. I am not sure if this is due to some kind of bug or security issue, but if anyone knows the right place to file a ticket, please let me know. I cannot imagine this kind of redirect being intended behavior. |
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Are you sure you verified your domain in https://github.com/settings/pages? There is an additional step to required to prevent other people from using your domain name. |
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Yes, my domain has been verified for years. There was no setup problem. What happened was my edu discount expired, and GitHub took my website offline, because it was built from a private repository rather than a public one. GitHub pages is only supported for public repositories unless on a pro account. At this point, my domain redirected to a SPAM website. |
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“Approved Student Pack – Benefits Still Not Active After Several Days (Possible Conflict)”Hi everyone, My GitHub Student Developer Pack application was approved on April 28, 2025. However, the benefits are still not active, and I continue to see the message: I suspect this might be due to a previous denied application on the same day, which could be causing a system conflict. I’ve already:
My profile name is: Ahmet Said Bayram If anyone has experienced something similar or knows how to solve this, I’d really appreciate your help! Thanks in advance! |
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we all have problem this not work at all and they dont answer |
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My problem has been solved and I am grateful to everyone who has been of help to me in this matter. |
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The issue with Education Benefits Application – Revoked Status “There are outstanding issues with your GitHub account. Please contact GitHub Support.” When I checked my application status, it showed Revoked, just one day after submission. I’m not sure what caused this and would appreciate your guidance on how to resolve any issues or what steps I should take to reapply successfully. I am currently a student and would like to benefit from the GitHub Student Pack to support my learning and development. Please let me know what additional information or documentation is required. Thank you very much for your help. |
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Hello, not yet, how did you solve the problem? Thank you!
…On Tue, Jun 3, 2025 at 5:48 PM Jushtine Kylle Taculad < ***@***.***> wrote:
i faced the same problem. did you solve this yet?
—
Reply to this email directly, view it on GitHub
<#156395 (reply in thread)>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/BS72B7W6S63LYPNS5FVP7FD3BYJZ3AVCNFSM6AAAAAB25ZJ62WVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTGMZWGA3TAOA>
.
You are receiving this because you commented.Message ID:
***@***.***>
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Please, please I need the approval to learn and finish a college assignment. Thank you! |
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Thank you! I got the approval. |
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Hi! I am trying to re-verify myself and I only have digital documentation. How can I upload this instead of taking a photo with my laptop camera? I don't have access to a printer since I'm off campus for the summer. |
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I've been trying to re-verify my self for a while now.. attempted 5-6 times, getting rejected each time. |
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here is coming issue they say youll get benefits in 72 hours but 72 hours have been passed adn m stll not getting the benefits tell me whats the solution |
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you can see submitted 3 days ago is seen |
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I have got the approval thanks |
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mine is expiring and I have re-verified many times and got denied. The application only allows camera to take photo instead of submitting documents and apparently the system have trouble reading the images, can someone help with this? |
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I successfully verified my Education Pack before this update. The first attempt was denied due to a low-quality ID photo. However, the second attempt was successful, and my enrolment was approved. Following the update, my status appears as "denied" again, and I am unable to access the associated benefits. Additionally, the button to initiate a new verification is disabled. When I attempt to bypass this by removing the "disabled" attribute via the HTML inspector and restarting the verification process, it fails with a message indicating that I am already verified. Could you please help me resolve this issue? |
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My application was denied due to issues with the profile name setting and billing information. I’ve now completed all the necessary changes and am trying to reapply. |
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I'm faculty. I've submitted my assignment letters as well as paystubs for verification. I've tried photos of the screen as well as photos of the printed documents. My education status is repeatedly denied, despite providing all required information. What can I do here? |
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I have Submitted Photo Id and unofficial transcript numerous times, and keep getting denied, i enabled 2FA and double checked profile its filled our please advise. |
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Why location lock over the summer? Like no-one is at their college campus idk what you want me to prove; that it's the summer? |
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Same problem |
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My application was denied due to issues related to my profile name and billing information. However, the name on both my billing information and my school documents is correct and consistent. I'm not sure how many attempts have been rejected at this point, but I still don’t understand the reason for the denial. I submitted a current student record that clearly shows my active enrollment status. I also uploaded an additional document confirming that the name on my billing address matches my profile name. All documents accurately reflect my identity and student status, yet the application was rejected again, stating that the billing name and the form name do not match. |
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I'm getting this Warning icon when uploding the proof of education, and It doesn't say anything. I've tried a few times and that's all I get. Please help. |
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Horrible photo processing after the photo. After the photo is taken, its quality becomes terrible. I even put the phone on the holder opposite the laptop. But during the photo counter, the resolution is normal, all the text is visible, but after the photo is taken, the photo quality becomes terrible, and the text is unreadable. Just add an upload functionality. How should I approve my documents if ur camera destroys the resolution of pictures |
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here was an error creating the discount request. Errors: Discount request could not be created. Discount request errors: Hi, ! You were last verified as a student on . It is not necessary for you to re verify at this time., You have an outstanding discount request for @harvey520. We will get back to you soon. I applied last time but forgot to claim the pro student discount. Could you please send me a new link? |
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help full |
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and others
Hi everyone! 👋 We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits. Our team is actively working to resolve this issue as quickly as possible and we appreciate your patience and understanding. Once it has been resolved, we will provide an update directly here.