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Got billed $588 Despite Cancelling Free Trial #164222
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This is just insane, I cancelled and deleted the Enterprise the day after because I realized I am better off using the Team plan instead and randomly in the middle of the day I woke up to a $588 charge. Contacted support a few hours ago but this is more a urgent inquire
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Answered by
queenofcorgis
Jun 26, 2025
Replies: 1 comment
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Hi @av1ad, Thank you for your patience. The community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours. We appreciate your understanding! As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. Thank you! |
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queenofcorgis
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Hi @av1ad,
Thank you for your patience. The community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours. We appreciate your understanding!
As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion.
Thank you!